This Privacy Policy explains what personal information wr999 collects from Pakistani players, how it is used, how it is protected, and your rights in relation to that data. We are committed to handling your information responsibly and transparently.
Key principles governing how wr999 handles your data — full policy text follows below
All data transmitted between your device and wr999 is protected by 256-bit SSL encryption. Personal data at rest — including CNIC details collected during KYC — is stored in encrypted form and access is restricted to authorised personnel only.
wr999 does not sell, rent, or trade your personal information to third parties for marketing purposes. Data shared with service providers (such as payment processors JazzCash and Easypaisa) is strictly limited to what is necessary to operate the service.
You have the right to access the personal data wr999 holds about you, to request corrections, and to request deletion of your data subject to our legal retention obligations. Contact wr999 support at any time to exercise these rights.
wr999 does not store full payment card numbers or complete JazzCash / Easypaisa account credentials. Payment transactions are processed through third-party payment gateways that operate their own security standards. wr999 retains only the minimum transaction reference data required.
wr999 uses session cookies and limited analytics cookies to maintain login sessions and understand how players use the platform. No third-party advertising tracking cookies are deployed on the wr999 platform. You may manage cookie preferences via your browser settings.
wr999 may send promotional communications to registered players who have opted in to receive them. You may opt out of marketing messages at any time by updating your communication preferences in your account settings or by contacting wr999 support.
1.1 This Privacy Policy ("Policy") describes how wr999 ("wr999", "we", "us", "our") collects, processes, stores, and protects the personal information of players and visitors who access the wr999 platform at wr999.app and any associated applications, including the Android APK ("the Platform").
1.2 By registering for a wr999 account or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree, you must not use the Platform.
1.3 This Policy should be read together with the wr999 Terms & Conditions, which govern the overall contractual relationship between you and wr999. In the event of any conflict between this Policy and the Terms & Conditions in relation to personal data, this Policy shall prevail.
2.1 For the purposes of this Policy, wr999 acts as the data controller in respect of personal data collected through the Platform. As data controller, wr999 determines the purposes and means of processing your personal data.
2.2 For all data-related queries, including requests to exercise your data rights, you may contact wr999 at the address set out in Section 15 of this Policy.
3.1 Registration Data. When you create a wr999 account, we collect: full name, date of birth, Pakistani mobile number, email address (if provided), and residential address. This information is required to create and maintain your account.
3.2 Identity Verification (KYC) Data. Prior to your first withdrawal, wr999 is required to verify your identity. This involves collecting a copy of your valid Computerised National Identity Card (CNIC) and, where required, supplementary documentation. This data is collected solely for KYC compliance purposes.
3.3 Transaction Data. We record details of all deposits, withdrawals, and in-platform transactions, including amounts, timestamps, payment method identifiers (such as JazzCash or Easypaisa wallet references), and transaction reference numbers.
3.4 Usage & Technical Data. We automatically collect certain technical data when you access the Platform, including: IP address, device type, operating system, browser type, session duration, pages or games accessed, and bet history. This data is used for platform security, fraud detection, and service improvement.
3.5 Communication Data. If you contact wr999 support — whether via live chat, email, or any other channel — we retain records of those communications for quality assurance, dispute resolution, and legal compliance purposes.
3.6 Marketing Preferences. Where you have opted in to receive marketing communications from wr999, we retain a record of your preference and the communications sent to you.
4.1 wr999 uses the personal data collected for the following purposes:
5.1 wr999 processes your personal data on the following legal bases:
6.1 wr999 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share personal data only in the following circumstances:
6.2 All third parties with whom wr999 shares personal data are required to maintain appropriate security standards and to process data only for the purposes for which it was shared.
7.1 wr999 does not store full payment instrument details such as complete JazzCash wallet credentials, Easypaisa account passwords, or bank account PINs. Payment transactions are processed through secure third-party gateways.
7.2 wr999 retains transaction reference data — including payment method type, transaction amount, timestamp, and status — for accounting, audit, and dispute resolution purposes. This data does not constitute full payment instrument information and cannot be used to initiate transactions.
8.1 wr999 is required to verify player identities and monitor transactions as part of its anti-money laundering (AML) and counter-terrorism financing (CTF) compliance obligations. This involves collecting and retaining CNIC copies and transaction records for the periods specified in Section 10.
8.2 Where wr999 identifies suspicious activity, it is obligated by applicable law to report such activity to relevant authorities. wr999 is not required to notify the individual concerned when such a report is made, and doing so may in some circumstances be unlawful.
9.1 wr999 uses the following types of cookies on the Platform:
9.2 wr999 does not deploy third-party advertising or retargeting cookies. You may manage or disable non-essential cookies through your browser settings. Note that disabling essential cookies may impair Platform functionality including the ability to stay logged in.
10.1 wr999 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specifically:
10.2 Upon expiry of the applicable retention period, wr999 will securely delete or anonymise your personal data.
11.1 wr999 implements technical and organisational security measures appropriate to the nature of the data processed, including:
11.2 Notwithstanding the above, no method of electronic transmission or storage is 100% secure. wr999 cannot guarantee absolute security of your data. If you become aware of any suspected breach affecting your wr999 account, please contact support immediately.
12.1 Subject to applicable law, you have the following rights in relation to the personal data wr999 holds about you:
12.2 To exercise any of the above rights, please contact wr999 support via live chat or at the email address set out in Section 15. wr999 will respond to data rights requests within a reasonable timeframe and will require identity verification before processing any request.
13.1 The wr999 Platform is strictly intended for individuals aged 18 years and above. wr999 does not knowingly collect personal data from persons under the age of 18. If wr999 becomes aware that personal data has been collected from an individual under 18, that data will be deleted and the account will be closed immediately.
13.2 If you believe that wr999 has inadvertently collected data from a minor, please contact us immediately at the address in Section 15.
14.1 wr999 reserves the right to amend this Privacy Policy at any time. Material changes will be communicated to registered players via a notice on the Platform or via the mobile number or email address associated with the player's wr999 account. Continued use of the Platform following notification of changes constitutes acceptance of the revised Policy.
14.2 The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage players to review this Policy periodically.
15.1 For all privacy-related queries, data rights requests, or concerns about how wr999 handles your personal data, please contact the wr999 support team via live chat (available 24/7 within the Platform after login) or by email at the address below. The email address is displayed as plain text only and is not a clickable link.
15.2 wr999 targets an initial response to privacy queries within 5 business days. Complex data rights requests (such as full data subject access requests) may require up to 30 days to fulfil and will require identity verification before processing.
Login to your wr999 account and use live chat to raise any privacy query, exercise a data right, or update your communication preferences.
Login to wr999